Privacy Policy and Cookies

Helen Gormley may change this policy from time to time by updating this page. You should check this page again to ensure that you are happy with any changes. This policy is effective from 17th May 2018.

1. Introduction

This privacy policy sets out how Helen Gormley uses and protects any information that you give while using helengormley.com or with any other information to identify an individual in context. We are committed to safeguarding the privacy of our clients and our website visitors; this policy sets out how we will treat your personal information.

All information that is provided which can be identified when using this website will only be used in accordance with this privacy statement.

By providing us with our data, you warrant to us that you are over 13 years of age.

Helen Gormley is the data controller and is responsible for your personal data (referred to as we, us or our in this privacy notice).

2. What information do we collect?

Personal data means any information capable of identifying an individual. It does not include anonymised data.

Communication and Customer/Client Data: Information we hold on you may include any details you provide:

·         When you submit an enquiry email through the helengormley.co.uk website

·         Through social media

·         During a phone call enquiry

·         When you email us.

The information may include but not limited to:

·         Contact information including email address and phone numbers

·         Demographic information eg. postcode

·         Other information relevant to your or our enquiry.

·         Or any other communication that you send us.

Special Categories of Personal Data: that includes health data, data regarding your emotional health and wellbeing. This only applies if you are client for our coaching services. We require your explicit consent for processing special categories of personal data so when we submit your details, we will send you further communication for you to confirm your consent to this processing or give you a hard copy at our first face to face appointment. At our first appointment we share our privacy policy with each client.

3. How we collect your personal data?

We may collect data about you where you provide the data to us by filling out the online enquiry form, sending email enquiries or by filling out any forms in our sessions or by sending us emails.

4. Why is it collected?

We require this information to understand your needs and provide you with a better service and in particular for the following reasons:

·         We may use the information to get in touch and reply to your enquiry.

·         We may use the information to improve our products and services.

6. How will it be used?

We only use the data and emails you submit through our website and other methods (emails) for the intentions with which it was provided and respond to any enquiries in a lawful manner. We will never share your details with a third party.

7. Links to third party and external websites

Our Privacy and Cookie policy only applies to our website. We are not liable for third party websites or those we link or refer to.

  1. Social media

We may use social media websites to promote our services to those to customers who use social media and choose to follow us or in accordance with applicable advertising policies. If you do not wish to see such information, please do not ‘follow’ or ‘like’ our respective social media accounts and adjust your display and social media privacy settings accordingly.

  1. Your rights

Under the General Data Protection Regulation, (GDPR) you have specific rights in relation to the data we may hold about you. Such rights include, but are not limited to; the right to access information we hold on you, the right to request all data we hold on you is deleted, the right to request any data we hold on you is corrected and the right to be informed of any security breaches that may affect the data we hold on you. If you have any concerns or questions regarding your rights, please email us and we will respond to your request. For a full summary of your rights under the GDPR, please consult the governing body official website (Information Commissioner’s Office).

  1. Cookies

What are cookies?

Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device.

What are cookies used for?

Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

What types of cookies does this site use?

There are generally four categories of cookies: “Strictly Necessary,” “Performance,” “Functionality,” and “Targeting.” Our website may include the use of all four categories of cookies. You can find out more about each cookie category below.

Strictly Necessary Cookies. These cookies are essential, as they enable you to move around the Service and use its features, such as accessing logged in or secure areas.

Performance Cookies. These cookies, when applicable, collect information about how you have used our website, for example, information related to the unique username you have provided, so that less strain is placed on our backend infrastructure. These cookies may also be used to allow us to know that you have logged in so that we can serve you fresher content than a user who has never logged in. We also use cookies to track aggregate website usage and experiment with new features and changes on the website. The information collected is used to improve how the website works.

Functionality Cookies. These cookies allow us to remember how you’re logged in, whether you chose to no longer see advertisements, whether you made an edit to an article on the website while logged out, when you logged in or out, the state or history of website tools you’ve used. These cookies also allow us to tailor the website to provide enhanced features and content for you and to remember how you’ve customised the website in other ways. The information these cookies collect may be anonymous, and they are not used to track your browsing activity on other sites or services.

Targeting Cookies. When applicable, we or our advertising partners or other third party partners may use these types of cookies to deliver advertising that is relevant to your interests. These cookies can remember that your device has visited a site or service, and may also be able to track your device’s browsing activity on other sites or services other than ours. This information may be shared with organisations outside our website, such as advertisers and/or advertising networks to deliver the advertising, and to help measure the effectiveness of an advertising campaign, or other business partners for the purpose of providing aggregate Service usage statistics and aggregate Service testing.

How long will cookies stay on my device?

The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.

First and third party cookies

First-party cookies are cookies that belong to this website, third-party cookies are cookies that another party places on your device through our website. Third-party cookies may be placed on your device by someone providing a service for our website, for example to help us understand how our website is being used. Third-party cookies may also be placed on your device by our business partners so that they can use them to advertise products and services to you elsewhere on the Internet.

How to control and delete cookies

Consult your devices instructions for deleting cookies or setting your own cookie rules. Such settings will usually be under Internet or Browsing settings. Note that if you set your browser to disable cookies, you may not be able to access certain parts of our website and other parts of our website may not work properly. You can find out more information cookie settings at third-party information sites, such as www.allaboutcookies.org.